Privacy Policy

This Privacy Policy explains how Antigenic Technologies Inc. (“Antigenic Technologies,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit antigenic.services, request information, place an order, or use Antigenic Services. By using the website or providing information to us, you acknowledge the practices described in this Policy.

1. Scope

This Policy applies to information handled by Antigenic Technologies in connection with antigenic.services and the Antigenic Services managed website offering. It does not govern third-party websites or services, or the independent privacy practices of our customers on websites we manage for them. A customer remains responsible for the privacy notices, consent tools, and legal requirements applicable to its own business and customers.

2. Information we collect

We may collect the following categories of information:

• Contact information, including name, email address, telephone number, business name, and service area.
• Order and onboarding information, including business type, services, existing website and domain information, preferred customer actions, project notes, and approvals.
• Content and files you provide, including logos, photographs, social links, business descriptions, and other website materials.
• Subscription and transaction records. Payment card information is collected directly by Stripe through Stripe-hosted pages; we do not receive or store your complete card number.
• Communications, support requests, update requests, feedback, and other correspondence with us.
• Device and usage information, such as IP address, browser and device type, referring pages, pages viewed, approximate location, timestamps, and interactions with forms and links.

3. How we collect information

We collect information directly from you, automatically through the website and related technologies, from payment and service providers, and from publicly available business sources such as business websites, social profiles, directories, and Google Business Profiles when needed to provide the service.

4. How we use information

We may use information to:

• Review, prepare, fulfill, and manage orders and subscriptions.
• Build, host, secure, maintain, and improve customer websites.
• Communicate about onboarding, content, approvals, updates, billing, support, and service notices.
• Configure lead forms, analytics, search tools, social sharing, and other included features.
• Process payments, maintain transaction records, prevent fraud, and collect unpaid amounts.
• Monitor performance, diagnose problems, protect the service, and enforce our agreements.
• Comply with law, respond to lawful requests, and protect our rights, customers, users, and the public.
• Evaluate and improve our services, communications, and customer experience.

5. Analytics, cookies, and similar technologies

We may use cookies, local storage, pixels, logs, Google Analytics, Google Search Console, and similar technologies to operate the website, remember preferences, understand traffic, measure important actions, detect abuse, and improve performance. Browser settings may allow you to limit cookies, although doing so can affect website functionality. Where applicable law requires consent, we will use appropriate consent controls.

6. How we disclose information

We may disclose information to:

• Service providers that support payments, hosting, storage, domains, email, SMS, analytics, security, customer support, and business operations.
• Professional advisers, auditors, insurers, and financing or corporate transaction participants subject to appropriate obligations.
• Government authorities or other parties when required by law or when reasonably necessary to protect rights, safety, security, or prevent fraud and abuse.
• A successor or potential successor in connection with a merger, acquisition, financing, reorganization, bankruptcy, or transfer of all or part of our business or assets.

We do not sell personal information for money. We do not use personal information for cross-context behavioral advertising. If our practices change, we will update this Policy and provide choices required by law.

7. Data retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide the service, maintain business and tax records, complete transactions, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations. Retention periods vary based on the type of information, our relationship with you, and applicable requirements. Information may remain in backups for a limited period after deletion from active systems.

8. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission, storage, or security is completely reliable, and we cannot guarantee absolute security. You are responsible for protecting credentials and notifying us promptly of suspected unauthorized access.

9. Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, or a portable copy of personal information; to limit or object to certain processing; or to appeal a denied request. We may verify your identity and authority before acting on a request. Applicable law may permit or require us to retain certain information or deny part of a request. We will not unlawfully discriminate against you for exercising a privacy right.

An authorized agent may submit a request where permitted by law, but we may require proof of authorization and verification directly from the individual. We will honor legally recognized browser-based opt-out signals when they apply to our processing.

10. Children’s privacy

The website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it as appropriate.

11. United States processing

Antigenic Technologies is based in the United States. Information may be processed and stored in the United States and other locations where our service providers operate. Those locations may have privacy laws that differ from those in your jurisdiction.

12. Policy changes

We may update this Policy to reflect changes in our services, practices, providers, or legal obligations. The revised Policy will be posted on this page with a new effective date. Material changes may also be communicated through the service or by other reasonable means.

13. Contact us

To ask a privacy question or submit a privacy request, contact us through antigenic.services or write to: Antigenic Technologies Inc., Attn: Privacy, 30 N Gould St, Suite 22718, Sheridan, WY 82801, United States.